Customer Service Executive

Responsibilities:

• Act as customer's communication window for all routine.
• Prepare Reports - monthly report, WOM report, Incoming & Outgoing daily sales report, sales return report & OTD report.
• Updates to customers on deliveries status & contact window and assist in consignment billing.
• Follow up on outstanding payment, over billing & over shipping quantity.
• Frame contract tracking and and monitor shortage & replacement follow up.
• Monitor credit limit and raise the requisition when needed.

Requirements:

• Degree or Diploma in business.
• Minimum 3 years relevant working experiences in customer service role.
• Excellent interpersonal and communication skills.