We are desiring to recruit a resourceful Customer Service Executive to join our vibrant team at MINE LOGISTICS SDN. BHD. in Selangor.
Growing your career as a Full time Customer Service Executive is a promising opportunity to develop competitive skills.
If you are strong in persuasion, teamwork and have the right commitment for the job, then apply for the position of Customer Service Executive at MINE LOGISTICS SDN. BHD. today!
Job description- CS IMPORT /EXPORT- Ensure customer’s orders are processed & reply in a timely and accurately manner. To attend customer inquiry and complaints via phone call and email.
- Issue Confirmation Booking
- Manage bookings/shipments including other modes of transport.
- Liaise with Carrier/ NVOCC/ Consolidator/ Transporters/ Haulier to ensure smooth delivery of cargo
- Preparation of all import/ export shipment documents such as Delivery Order, Authorization Letter, Bill of Ladings, etc.
- Generate sales lead to local team for further developments
- Monitor & Maintain Weekly Vessel Schedule
- Ensure no additional cost (example: Storage, Demurrage, Removal & Detention)
- Ensure no gaps and all processes are always ahead of time
- Compute accurate data & stats (e.g Shipment/Container vol etc)
- Perform and ensure accurate billing
- Weekly / Monthly filling job report
- Provide support for ad-hoc if request.
Job Requirement:
- Candidate must possess at least a SPM/STPM/Diploma, Advanced/Higher/Graduate Diploma, Logistic/Transportation, Maritime Studies or equivalent.
- Required language(s): Bahasa Malaysia, English
- Candidate who able to speak Mandarin is an added advantage as this position required the candidate to deal with Mandarin speaking customers.
- At least 1 years of working experience in Freight Forwarding (Import or Export)
- Candidate with INCOTERM knowledge is an added advantage.
- Good interpersonal and communication skills, mature, dedicated, and responsible
- Able to work independently and under pressure with confident skill level
Job Types: Full-time, Permanent
Benefits of working as a Customer Service Executive in Selangor:
● Excellent Benefits Package
● Room for Advancement
● Generous Compensation