Customer Service Executive (Hybrid)

Workspace Asia is an online search platform focused on linking professionals with coworking spaces throughout Asia. Our priority is delivering a seamless user experience underscored by outstanding customer service. We are presently in search of a Customer Service Executive to bolster our support for the Malaysia market.

 

Responsibilities:

• Identify and onboard new coworking space locations to expand our platform’s listings
• Create and manage listings on our platform with accuracy and attention to detail
• Handle inquiries from customers seeking coworking spaces via phone calls, email, or messaging platforms
• Understand customer requirements and recommend suitable coworking space options
• Coordinate and schedule tours for customers to visit and inspect coworking spaces
• Follow up diligently with customers to ensure their needs are met and provide an outstanding customer experience

Requirements:

• Diploma / Degree with at least 1 year experience in a customer service role
• Excellent command of spoken and written English
• Customer-focused attitude with a passion for delivering excellent service
• Previous experience in a coworking space environment is advantageous
• Ability to work independently with minimal supervision
• Stable work hours: Monday to Friday, 9:00 AM to 6:00 PM
• Competitive salary and benefits package.
• Opportunity to play a key role in Workspace Asia’s growth and success

Company information

Registration No.

002703520-T

Your application will include the following questions:

What's your expected monthly basic salary?

How would you rate your English language skills?

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