Customer Service Executive (Logistic) - Urgent Hire

Responsibilities: 

• Responsible for the monitoring of daily operation of sales administration and operational functions. 
• Process sales order with using SAP system. 
• Data entry, tracking and record-keeping in a sales-related environment
• Maintain a systematic filing system and safe keeping of shipment documents. 
• Provide support on delivery schedules and monthly reports. 
• Assist in following-up on sales-related issues and complaints
• Work closely with business managers to ensure all customer requirements are well-coordinated. 
• Monitor and keep track on goods delivery as per schedule. 
• Other ad hoc duties as assigned by reporting managers. 

Requirements: 

• Degree / Diploma with a minimum of 3 – 5 years related working experience, preferably in manufacturing industries. Experience in sales support role within the palm oil, oleochemical, petrochemical, or pharmaceutical industries is an advantage.
• Preferably with experience in sales administration, customers liaison, export and shipping documentation, intercoms and preparation of reports. 
• Assist buyer with product/service information & order processing related questions. 
• Good team player and able to work under minimal supervision with a sense of urgency
• Proficiency in computer literacy and well-versed in Microsoft Office applications e.g. Excel, Words, PowerPoint. 
• Good track record of responsibility, resourceful and able to work independently. 
• Ability to adapt to changing priorities and handle challenging situations with empathy & professionalism.