CUSTOMER SERVICE EXECUTIVE - Positive Work Culture

About Us

Royalton, founded in 1991, has become a leading manufacturer in specialized coatings. Through strategic partnerships with established companies like Granyte Surface Coatings Plc and Ameron International Corporation, Royalton expanded its product range, gaining access to cutting-edge technologies in wood finishing and protective coatings. Their commitment to innovation led to ISO 9001-2000 certification in 2000. In 2009, Royalton Group acquired Berger International Sdn Bhd, adding over 260 years of coating industry expertise. Today, Royalton is renowned for its high-quality products in sectors such as decorative, protective, marine, plastic and industrial, floor, and wood coatings.

Key Responsibilities:

• To provide a high quality customer services at all times and customer satisfaction.
•  To liaise with the local transport and freight agent to ensure smooth and on time deliveries to customers.
• Working with sales team, production to make sure the sale processing order, delivery activities smoothly.
•  Handle and preparing daily sales documentation, monthly AR statement and monthly reporting
•  Handle sales tax exemption application and declaration.
• Other responsibilities that may arise from time to time that may be required by the management of the company.
• To undertake other duties as required