We are in need of an influential Customer Service Executive to join our inspiring team at SC ENGINEERING PACKING & MACHINERY MOVING SOLUTIONS SDN. BHD in Johor Bahru, Johor.
Growing your career as a Full time Customer Service Executive is a fantastic opportunity to develop critical skills.
If you are strong in analysis, presentation and have the right attitude for the job, then apply for the position of Customer Service Executive at SC ENGINEERING PACKING & MACHINERY MOVING SOLUTIONS SDN. BHD today!
(Mandarin speaker needed) - Need to liaise with mandarin speaking customers
- Provide introductory information about the company and its products and services to new customers
- Respond to customer inquiries
- Advise customers on products or services to best suit their specific requirements
- Prepare quotations and follow up with customers for their acceptance.
- Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met. ·
- Prepare delivery orders and other relevant documents.
- Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
- Resolve customers’ concerns, if any.
- Build and maintain long term business relationship with new and existing customers
Requirements:
- Mandarin Speaker needed
- Minimally 2 years of working experience
- Prior customer service or sales coordinator experience will be an advantage
- Experience in logistics industry will be an advantage
- Friendly and welcoming disposition
- Has initiative, independent and able to work in dynamic environment
- Good command of written and verbal English
- Excellent organizational and multitasking skills
Benefits of working as a Customer Service Executive in Johor Bahru, Johor:
● Excellent Benefits Package
● Opportunities to grow
● Advantageous package
Salary :
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