Customer Service (Night Shift) - 在线客服 - Urgent

Requirements

-当客户感到紧张或不安时 能够保持冷静

-可以应付自如地使用电脑

-有客户服务的工作经验

Responsibility

-時刻对客户保持积极、同理心和专业的态度

-迅速回应客户的询问

-通过各种渠道与客户进行沟通。

-确认并解决客户的投诉

-彻底了解我们的产品，以便您能够回答各個问题

-必要时与同事进行沟通和协调 

Benefits

• 出勤津贴高达 RM500
• 交通津贴高达 RM500
• 夜间补贴高达 RM500
• 除基本工资外还有诱人的佣金

Requirements

Requirement :

-Ability to stay calm when customers are stressed or upset.

-Comfortable using computers.

-Experience working with customer support.

Responsibility

Responsibility:

-Maintaining a positive, empathetic, and professional attitude toward customers at all times.

-Responding promptly to customer inquiries.

-Communicating with customers through various channels.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Communicating and coordinating with colleagues as necessary.

Benefits

• Attendance Allowance up to RM500
• Shift Allowance up to RM500
• Travelling Allowance up to RM500
• Attractive commission aside from basic salary

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Performance Bonus
• Medical and Hospitalisation Leave
• Medical Insurance
• Allowance Provided
• Staff Meal
• Overtime Pay