Customer Service Officer

• Provide support to customers and field staff and to ensure smooth running of Company operations.
• Be the first line contact for customers by handling inbound and outbound telephone calls.
• Respond promptly to customers’ inquiry. Respond via telephone and in writing to customers’ request for information in clear and understandable manner.
• Provide customers with accurate information or reports by retrieving information from heat system, hard files, manual and directories.
• Provide administrative support and other general administrative tasks that may be assigned from time to me.

Requirements:

• SPM holder/ Certificate, Diploma in any discipline
• Familiar with Call Centre System/Helpdesk is an added advantage
• Fresh graduate or with some relevant working experience is encourage to apply
• Computer literate and proficient in MS Office applications
• Able to communicate in Bahasa Malaysia and English
• Good interpersonal and communication skills
• Customer orientated and pleasant personality
• Position available on contract basis
• Able to work on Shift work manner
• Working Hours:
  • Morning Shift : 8:00am – 5:00pm
  • Afternoon Shift : 11:00am – 8:00pm
• Working day: Monday – Sunday (Rotation for Saturday & Sunday)
  

Interested candidates are invited to write in/e-mail their applications with a complete resume indicating current and expected salaries, contact numbers and passport sized photograph (n.r.) to :

Only shortlisted candidates will be notified.

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