Customer Service Officer (English) - Fresh Grad/Experienced Immediate Intake - Room for Advancement

✨ Basic salary up to 4K + various allowances + good benefit

✨ Monthly intake and immediately interview arrangement

✨ Contact Centre Environment (24x7) with training provided

✨ 5 working days per week & work from office

✨ Immediate joiner with less than 1 week notice are welcome to apply!!

Responsibilities:

• Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Respond to customers on timely manner while following standard operating procedures.
• Strive to achieve key performance indicators.

Requirements:

• Candidate must possess at least a SPM/STPM/ Diploma/ Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field or equivalent.
• Ability to work under pressure and independently.
• Willing to work on 24/7 rotational shifts and weekend.
• Strong command of spoken and written English.

Interested candidates can apply ONLINE.

Shortlisted candidate will be notified in 3 working days.