CUSTOMER SERVICE OFFICER - Get Hired Fast

Key Responsibilities :

• Overall in-charges , review and process Sea Export / Import transactions
• Coordinate with shippers for timely cargo and document submission for Exports.
• Coordinate with consignees for delivery of Import cargo.
• Prepare and execute documents. (Bill of Ladings, Manifest, Billing Invoices, EDI data, etc)
• Understand the department process flow, Monitor and Improve efficiency.
• Work with the team to understand and comply with SOP, to maintain high level of customer service.
• Take additional responsibilities / tasks when required by the organization.
• Maintaining weekly Status Reports to monitor and manage exceptions (if any).

Requirements :

• Energetic, Self-motivated, Positive Attitude, Organized.
• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
•  At least 3 Year(s) of working experience in the related field is required for this position.
• Training is provided
• Ability to corresponds by emails with international customers
• Written and spoken (English, Mandarin and Bahasa Malaysia)
• Required Skill(s): Computer Literate, Good Interpersonal Skills, Ability to multitask
• Preferably serving currently customer service Officer specialized in Freight Forwarding/Logistics Industry.
• Applicants must be willing to work in Puchong , Selangor
• Please submit your resume including your work experiences.