Logo-of-Teleperformance-hiring-for-jobs-in-Malaysia-on-GrabJobs

Customer Service Representative- English Speaking (Relocate to Penang, Malaysia)

icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Mohon Sekarang
icon loader Mohon Sekarang

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Penerangan Pekerjaan - Customer Service Representative- English Speaking (Relocate to Penang, Malaysia)






Overview






We are seeking enthusiastic and customer-focused individuals to join our team as a Customer Service Representative (English) in Penang, Malaysia. In this role, you will be responsible for delivering exceptional customer support through various communication channels, ensuring customer satisfaction and a positive service experience.

Relocation to Penang, Malaysia is required for this position.









Qualifications






  • Bachelor’s Degree in any field (minimum requirement).
  • English proficiency at C1 level or above (spoken and written).
  • Strong communication, interpersonal, and problem-solving skills.
  • Customer-oriented mindset with the ability to handle challenging situations professionally.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic computer literacy and familiarity with customer support tools.
  • Willingness to relocate to Penang, Malaysia.
  • Fresh graduates are encouraged to apply; prior customer service experience is an advantage.

Preferred Qualifications

  • Previous experience in customer service, contact center, BPO, or customer support environments.
  • Experience handling international customers is an added advantage.

What We Offer

  • Competitive salary package.
  • Relocation support (subject to company policy).
  • Career growth and development opportunities.
  • Comprehensive training and onboarding.








Responsibilities






  • Handle customer inquiries via phone, email, chat, and other communication channels in a professional and timely manner.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Resolve customer issues and complaints effectively while maintaining high levels of customer satisfaction.
  • Escalate complex cases to the appropriate departments when necessary.
  • Maintain detailed and accurate records of customer interactions.
  • Meet individual and team performance targets, including quality, productivity, and customer satisfaction metrics.
  • Stay updated on company products, services, and processes to provide accurate support.
  • Collaborate with internal teams to ensure efficient issue resolution.




Original job Customer Service Representative- English Speaking (Relocate to Penang, Malaysia) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Mohon Sekarang
Share Job
Share Job

Auto-Apply to Customer Service Representative Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Service Representative Jobs in Malaysia

GrabJobs ialah portal pekerjaan no1 di Malaysia, menghubungkan anda dengan beribu-ribu pekerjaan dengan pantas! Cari kerja terbaik di Malaysia, mohon dalam 1 klik dan dapatkan pekerjaan hari ini!

Aplikasi Mudah Alih

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.