Customer Service Representative - with Growth Opportunities

Qualifications & experience

• Degree in Business Management or in any disciplines
• Ability to multi task and manage time effiectively
• Execellent communication and presentation skills
• Fresh Graduate are welcome to apply
• Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients
   

Tasks & responsibilities

• To be responsible in coordination with material department in arranging and confirm customer delivery schedule
• Handles customer complaints, provide appropriate solutions and alternative within the time limits
• Follow up the shipment commitment and payment with customer
• Handling the customer orders based on Sales Order Entry
• Build sustainable relationships with customer accounts through open and interactive communication
• Any other job may be assigned by his / her superior