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Customer Service Representative-4 page is loaded
Job Description
Do you have a passion for helping others and ensuring customers have the best experience possible?
We are looking for a highly motivated Customer Service Representative to join this expanding team where you will be part of our Global Service Centre supporting clients from across the Globe.
As a Customer Service Representative with Cigna, you will be the first point of telephone contact for our global members who have private medical insurance with us. We are keen to speak to you if are a ‘people person’ and if you have an empathetic nature as you will be supporting customers who may be experiencing a difficult time. Previous experience in Customer Service isn’t essential as we provide 4-5 weeks of classroom training to set you up for success in your new role.
What we require:
What you'll do:
Customer service is paramount to us and our customers and as the voice of Cigna, you will be responsible for providing exceptional levels of customer satisfaction, by handling enquiries and claims processing in an efficient and timely manner.
The successful applicant will offer the highest possible level of service, via phone, chat or e-mail, to our existing and potential customers, seeking first contact resolution.
This is an excellent opportunity for customer focused, enthusiastic, motivated and driven individuals to join our Customer Service Team within Cigna.
Main Duties/Responsibilities:
What you'll bring:
We want people to draw on their life experience, personality and individual talents. Broadly speaking, we look for candidates with:
What’s in it for you?
We recognise we wouldn’t be where we are today without our employees, that’s why we offer such excellent benefits designed to suit you as and when you need them:
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
Join us in driving growth and improving lives.
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