Customer Service / Service Advisor (Automotive) - Generous Compensation

salary Salary :

RM2,500 - 3,500 monthly

icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

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000+

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Penerangan Pekerjaan - Customer Service / Service Advisor (Automotive) - Generous Compensation

We are eager to add a persistent Customer Service / Service Advisor (Automotive) to join our elite team at NSS SERVICE CENTRE SDN. BHD. in Shah Alam, Selangor.
Growing your career as a Full time Customer Service / Service Advisor (Automotive) is an awesome opportunity to develop beneficial skills.
If you are strong in communication, decision-making and have the right determination for the job, then apply for the position of Customer Service / Service Advisor (Automotive) at NSS SERVICE CENTRE SDN. BHD. today!

Are you passionate about cars and providing exceptional customer service? We are looking for a dynamic Service Advisor to join our team! As a Service Advisor, you'll be the bridge between our customers and our skilled technicians, ensuring their vehicles receive top-notch care and our customers leave satisfied.

Responsibilities:

  • Customer Relationship: Be the friendly face our customers rely on, handling inquiries, scheduling appointments, and ensuring every customer feels valued.
  • Customer Care: Listen to customer concerns, inspect vehicles with a keen eye, and recommend necessary repairs in a clear and understandable way.
  • Communication: Keep customers informed with regular updates on their vehicle's status throughout the service process, managing expectations with professionalism.
  • Customer Satisfaction: Deliver exceptional customer service at every touchpoint, going the extra mile to build lasting relationships based on trust and loyalty.
  • Problem Solving: Use your automotive expertise to identify vehicle issues during inspections and recommend appropriate solutions to keep our customers safely on the road.
  • Quality Assurance: Ensure all work meets our high standards, reviewing completed work with customers to ensure their satisfaction.

Qualifications:

  • Passion for Cars: A genuine love for automobiles and the desire to provide outstanding service.
  • Excellent Communicator: Strong verbal and written communication skills in English and Bahasa Malaysia; Mandarin proficiency is a plus.
  • Automotive Knowledge: 
    • Applicants without Automotive background but are passionate about cars are encouraged to apply. 
    • Minimum 1 year of Automotive Industry experience as a Service Advisor, with a Bachelor's degree or equivalent certification in Automotive Engineering would be an added advantage. 
  • Customer Service Savvy: Demonstrated ability to provide professional and excellent customer service, with a focus on building relationships.
  • Flexible and Reliable: Willing to work in Glenmarie, Shah Alam, and available 6 days a week (Monday to Saturday).

Why Join Us:

Join us because we're not just any workshop; we're specialists in luxury car brands like Porsche, Mercedes, BMW, Audi, Bentley & etc. You'll get to work with top-of-the-line vehicles, honing your skills and expertise in this niche market. Additionally we also provide; 

  • Rewarding Benefits: Enjoy provided meals daily (lunch & tea break) and a competitive incentive package for confirmed staff.
  • Professional Development: Take advantage of our external and internal training opportunities to grow in your role.
  • Team Bonding: Engage in fun team-building activities and company trips to foster a positive work environment.
  • Celebrate Together: Join us in festival celebrations including Chinese New Year, Hari Raya, Deepavali, and Christmas parties.

Application Instructions:

Ready to embark on an exciting journey with us? Please submit your application along with your latest resume. Be part of a team where your passion for cars meets exceptional customer service! Only shortlisted candidates will be notified.


Benefits of working as a Customer Service / Service Advisor (Automotive) in Shah Alam, Selangor:


● Excellent Benefits Package
● Opportunities to grow
● Competitive salary
Original job Customer Service / Service Advisor (Automotive) - Generous Compensation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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