Customer Service Specialist

Syarikat : Slb

Jenis Pekerjaan : Sepenuh Masa

Gelang Patah, Johor Darul Ta'zim

Penerangan Pekerjaan - Customer Service Specialist

Support the Planning Department by performing daily routine task and initiate process improvement related to planning.

Delivery Note creation, complete with required Header text information – Daily and monthly closing are critical activities to support logistics and Plant processing. Requires interaction with Project Managers and accuracy.
Sales Order creation for Aftermarket and Services SO / CCSTO.
Sales views extension and set-up to MTO. Interco/SUB-Con/RTV
Control on the PR Automation process; to firm the Auto PR created in SAP.
NCR monitoring: to run report, circulate and alert material planners on aging NCR under their bucket.
Assisting Material Planner in shop packet preparation.
Manage Major/ Minor revision documents handling and recording.
Download reports (Backlog, ZMOA, etc.) on weekly basis to help monitor demand/ supply movement in SAP.
Follow up on ZMRES components with Material/ Production Planners.
Provide weekly balance to PTS update.
Backup on NOI (Notice of Inspection) Management for supply chain dept.
Creation of Scrap invoices (required on the day) for Vendor MCK/ Chemalaya.
Ad-Hoc reporting support as needed by Group Manager
Administer office supplies/ stationery/ pantry for Project Dept.
HSE submission (RIR & OI) and OTC compliance as part of the company KPI.

Min. Diploma in any related field of study. Preferably Degree in any related field.

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Customer Service Specialist

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