DATA ENTRY EXECUTIVE - HEALTHCARE (Chinese speaking) - Continuous Learning Opportunities

PURPOSE

• To mainly focus on China & Taiwan market. Must be able to speak, write & read Mandarin as the role requires the candidate to deal with Mandarin speaking clients, and English at least for basic communication.

• To help create & maintain the Therapy (Oncology) databases by collating, reviewing, coding and entering data collected from a panel of physicians. The data will enable the Research team to complete the process of building the disease databases, which are essential for running analytics and reports for our clients.

• To be an effective team member working along with Field and QC to ensure timelines and quality are met.

• To help drive operation improvements
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ENVIRONMENT

Ipsos is one of the largest global research companies. We focus on five key areas: Advertising, Public Affairs, Media, Loyalty and Marketing. By understanding our contemporary society and economy through market research, we hope to help our clients make better decisions and be successful in their businesses.

OUTPUTS/ACCOUNTABILITY

• Accurate and efficient in the review, coding and entry of medical data into Ipsos databases.
• Works towards a thorough understanding of the Oncology Monitor forms, as well as the various oncology drugs, dosages and other metrics that will allow for pre-entry data quality control.
• Maintains data entry requirements by following data program techniques and procedures.
• Maintains clients’ confidence and protects Ipsos interest by keeping information confidential.
• Coordinates with Research/Field/QC/DP departments regarding progress and other project related issues to ensure a smooth working process for all parties.
• Works with Research to resolve any potentially ambiguous data prior to entry.
• Contributes to team effort by accomplishing related results as needed.

COMPETENCIES

• Self-management and Care for the work undertaken
• Communication and ability/desire for Working Together
• Willingness to learn, and acquire new Knowledge & Expertise
• Flexibility and Positive Approach to completing tasks
• Great attention to detail

RELEVANT TRAINING

• Introduction to Global Processes
• Quality Manual
• Data Privacy Process
• Information Confidentiality & Security Process
• Escalation Process
• Project Closure
• Oncology Therapy Area Knowledge

RELATIONSHIPS

• Effective interface with Research and other Operation Units.
• Display good teamwork among team members.

DEVELOPMENT

• Wide experience in the use of different operations techniques
• Confidence and demonstrated capabilities in applying different tools, techniques and approaches

BACKGROUND

Experience:

• Preferably with some data entry and/or coding experience
• Preferably someone with Python and machine learning background

Skills/Knowledge:

• Able to work under pressure.
• Detail oriented - have high degree of accuracy.
• Reliable to meet critical timelines.
• Good time management skills.
• Able to work effectively in a team.
• Proactive to drive and follow through new initiative
• Excellent Mandarin & English language proficiency

Qualifications:

• Degree/Higher Diploma or equivalent is preferred