Delivery Operations Coordinator

Responsibilities:

• Responsible for franchisee development and cooperation negotiation to reach cooperation.
• Coordinate and manage the day-to-day operations of the courier services drop point/collection point/ outlet within the designated area. (Supervising sorting, routing and delivery processes to ensure timely and accurate delivery of packages).
• Recruit, train and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
• Plan and optimize delivery routes to maximize efficiency and reduce delivery times.
• Improve route planning and make real-time adjustments as needed.
• Monitor and track franchisees' data such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs.
• Take corrective actions to address any performance issues.
• Ensure compliance with safety regulations and company policies.
• Supervise and coach all the staff on the code of conduct and all the rules & regulations set by the company e.g. arrangements for overnight parcels, fake POD (proof of delivery), etc.
• Any ad-hoc task assigned by the management.

Requirements:

• Diploma/ Bachelor's Degree in logistics, supply chain management and other related field.
• Minimum 1-2 years working experience in the related field.
• Prefer candidates who can read, speak and write in Mandarin as the position needs to communicate with HQ China.
• With problem-solving skills and the ability to work under pressure.
• Able to start work immediately or within a short notice will be taken advantage.
• Knowledge of express delivery is an advantage
• 2 weeks once HQ meeting at Puchong/Subang area

Interested candidates please submit your application through Jobstore.com