Deposit Relationship Officer

Summary

• As a Deposit Relationship Officer at RHB Bank Berhad, you will play a crucial role in managing and expanding the bank's deposit portfolio. You will be responsible for building and maintaining strong relationships with customers, promoting various deposit products, and contributing to the overall growth of the bank's deposit base.

Responsibilities:

• Develop and implement strategies to attract new depositors and retain existing ones
• Provide excellent customer service and financial advice to clients regarding deposit products
• Conduct thorough needs analysis to recommend appropriate deposit solutions
• Meet and exceed deposit targets set by the bank
• Cross-sell other banking products and services to maximize customer value
• Monitor market trends and competitor activities to ensure competitive product offerings
• Collaborate with other departments to develop and improve deposit products
• Maintain accurate customer records and documentation
• Conduct regular follow-ups with clients to ensure satisfaction and address any concerns
• Participate in marketing campaigns and promotional events to increase brand awareness

Qualifications:

• Diploma, Bachelor's degree in Finance, Banking, Business Administration, or a related field
• Minimum of 2-3 years of experience in banking, preferably in deposit products or relationship management
• Strong knowledge of banking regulations and compliance requirements
• Excellent communication and interpersonal skills
• Proven track record in sales and relationship building
• Proficiency in Microsoft Office suite and banking software
• Ability to work under pressure and meet targets
• Strong analytical and problem-solving skills
• Customer-oriented mindset with a passion for delivering exceptional service
• Fluency in English and Bahasa Malaysia; knowledge of other languages is a plus