Developer - L3 Support

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Job Title: Developer - L3 Support
Domain: Core Banking
Sub-Domain: L3 Support
Experience Level: Junior (3-5 years of experience)
Location: Kuala Lumpur

Job Summary:
We are looking for a Junior Developer (L3 Support) with experience in AS400 and DevOps to join our Core Banking - L3 Support team. The ideal candidate should have strong expertise in RPG or COBOL 400 development, experience in AS400 application onboarding to DevOps, and knowledge of CI/CD processes. This role requires troubleshooting AS400 applications, supporting production systems, and implementing DevOps automation for AS400 environments.

Key Responsibilities:

• Provide L3 support for AS400 Core Banking applications, ensuring system stability and issue resolution.
• Onboard AS400 applications to DevOps, automating deployments and improving CI/CD pipelines.
• Troubleshoot and resolve production issues, collaborating with L1 and L2 support teams.
• Develop and maintain RPG or COBOL 400 programs in AS400 environments.
• Use ARCAD for version control and change management.
• Implement and enhance CI/CD pipelines for AS400 applications.
• Ensure compliance with banking security policies and best practices.
• Document troubleshooting steps, system changes, and operational procedures.

Technical Skills & Experience
Mandatory:
Strong experience in L3 production support for AS400 applications.
Proficiency in RPG or COBOL 400 for AS400 development and troubleshooting.
Hands-on experience with AS400 application onboarding to DevOps.
Strong understanding of CI/CD pipelines and experience with DevOps processes.
Experience working with ARCAD for version control and change management.
Good-to-Have:
Experience with ALDON for automated software deployment in AS400 environments.
Knowledge of DevOps tools such as Jenkins, Bitbucket, Git, or similar CI/CD tools.
Familiarity with banking operations and compliance requirements for AS400 systems.
Soft Skills
Strong problem-solving and troubleshooting skills.
Ability to work under pressure in a fast-paced banking environment.
Good communication skills for effective collaboration with cross-functional teams.
Proactive approach to automation and process improvement.
Work Environment
Operating System: AS400
Database: DB2

Technical Skills & Experience
Mandatory:

• Strong experience in L3 production support for AS400 applications.
• Proficiency in RPG or COBOL 400 for AS400 development and troubleshooting.
• Hands-on experience with AS400 application onboarding to DevOps.
• Strong understanding of CI/CD pipelines and experience with DevOps processes.
• Experience working with ARCAD for version control and change management.

Good-to-Have:

• Experience with ALDON for automated software deployment in AS400 environments.
• Knowledge of DevOps tools such as Jenkins, Bitbucket, Git, or similar CI/CD tools.
• Familiarity with banking operations and compliance requirements for AS400 systems.

Soft Skills

• Strong problem-solving and troubleshooting skills.
• Ability to work under pressure in a fast-paced banking environment.
• Good communication skills for effective collaboration with cross-functional teams.
• Proactive approach to automation and process improvement.

Work Environment

• Operating System: AS400
• Database: DB2

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.