Digital Drilling/EDGE Analyst

Digital Drilling/ EDGE Analyst\n\nMission\n\nThe role is aligned to the Drilling Hub mission of driving the growth of drilling excellence across D\u0026I for our customers. The Digital Drilling Analyst is responsible for the implementation of the service, deliverables, and customer support of Digital Drilling Products and Services. The Analyst provides support to end users to achieve the defined deliverables as per the scope of work of each project between Digital Operations Solutions GeoUnit (DOS GU) and the client. The employee is expected to give onsite and/or remote technical, drilling product, and application support to the customer in accordance with SLB best practices.\n\nResponsibilities\n\n * Responsible for creating reference documents as per project\u2019s scope of work and ensuring all onboarding checklist/gates are fulfilled before the start of the operation.\n * Deliver the project by; executing automated data loading procedures, computation of Rig states / Drill states and all relevant well construction KPIs, checking results of the computations and configuring computation parameters, configuring new drilling KPI on demand in accordance with the agreed scope.\n * Execute drilling performance analysis of wells in drilling and offset wells analysis, identify improvement potential, make recommendations, provide final reporting and presentations for each customer project.\n * Assist DOS Portfolio in maximizing user adoption, solution utilization and system/solution availability with minimal interruption.\n * Remain current on new technologies and participate in testing and acceptance of digital technology workflows and features.\n * Collect and manage end-user requirements for software and services, identify main features required for drilling performance analysis and reporting, workflow description, usability recommendations; acquire consultation from drilling domain perspectives.\n * Act as first point of contact for incident escalation, resolution, and investigation to ensure a process of continuous improvement.\n * Participate in service quality meetings and investigations when required.\n * Develop demo workflows, presentations, and other supporting technical materials; perform demonstration to internal and external customers in pilot/proof of concept engagement.\n * Conduct solution training for drilling engineers (internal/external) and give input in keeping solution training materials up to date.\n * Work collaboratively with other Divisions, BLs and within DOS GU partners in maximizing the value of SLB service and technology solutions.\n * Engage actively in knowledge sharing to share best practices, lessons learned, and technical knowledge within SLB technical community.\n * Establish and maintain data link to town and wellsite network.\n * Manage user access / permissions.\n * Troubleshoot of IT infrastructure, RCS and Coda systems, sensors and cabling and related problems. Manages IT equipment inventory.\n\n\n\nField experienced Mud Loggers \n