E-Commerce Executive

#Ecommerce #Marketing #Digital Marketing #Social Media Marketing #Online #Shopify

Job Location: Malaysia Selangor Puchong
Job Types: Permanent, Full time, 5 days
Business Sector: Automotive Accessories Distribution, Wholesale, Customisation & Solutions Provider

Job Summary:

• Be part of the growing eCommerce Team managing several brands in both Singapore and Malaysia. We are building a team for the long term and are looking for individuals that are keen on eCommerce.

Job Responsibilities:

• To assist with the managing of existing and new eCommerce accounts across various marketplaces (Lazada, Shopee, eBay, Amazon) and owned sites.
• To learn and assist with all marketing activities revolving around eCommerce including mail chimp and chat broadcast.
• Attend phone queries, WhatsApp text, online platform enquiries and email especially on campaign days (12am Replies only on campaign days).
• Planning/execution of product launches across platforms.
• Take part in all platform campaigns.
• Assisting with preparations of photo edit with company standard.
• In platform advertising.
• Performance Marketing.
• Achieve all key metrics set monthly/quarterly/yearly.
• Ensure all content (pages, products and prices, etc.) are displayed accurately, up to date and in line with guidelines/references at all times.
• Resolve any operational issues from online marketplaces.
• Communicate with followers, respond to queries promptly especially on campaign days and monitor customer review.
• Replenishment and coordinating pickups from the designated logistics partners.
• Assist with other duties where applicable.

Job Requirements:

• Degree/Diploma.
• Knowledge of MS Excel, V-Lookup, Adobe Photoshop/ Illustrator.
• Energetic, collaborative and results-oriented.
• IT savvy and quick learner to pick up new skills in operations system.
• Effective time management skills and the ability to multi-task.
• Meticulous with an eye for details and numbers.
• Professional and proactive work ethics.
• Knowledgeable in the automotive space (preferred).