Enterprise Account Manager (Telecommunication) - Start Immediately

About Esri Malaysia

Esri Malaysia is the exclusive local distributor of Esri’s world-leading GIS software and a key member of the world’s largest group of ArcGIS specialists outside of the United States – the Boustead geospatial group.

The group collectively provides software and services to organisations across Malaysia, Australia, Bangladesh, Brunei, Indonesia, Papua New Guinea, Singapore and Timor-Leste.

For more than three decades, Esri Malaysia has forged an impressive track-record of achievement. Amongst the significant programs of work undertaken in recent years is the roll out of the Malaysia Geospatial Data Infrastructure, the JUPEM mapping modernization project and the Defence Geospatial Information System project.

Esri Malaysia currently employs professionals from a range of disciplines including GIS, remote sensing, geography, information technology, environmental science, software development and surveying.

Equipped with a premium product and unique understanding of the ArcGIS platform, we deliver commercially responsible solutions that solve real-world problems.

Core Values

Integrity – we value honesty and ethics to maintain trust.
Professional Excellence – strive for continuous improvement and growth.
Creativity – use geographical insight and think differently to make a difference.
Empathy – shared respect and understanding of the needs of our customers and each other.

Our Purpose

“In everything we do, we aim to establish an environment of trust where people can use geographic insight to create meaningful, world-class solutions.”

Essentially, we enable people to use geographic insight to solve real-world problems. We use GIS technology – which is also known as smart mapping technology – to analyze and interpret complex datasets for our clients.

GIS technology helps uncover patterns and trends in data and presents the findings in the universal language of smart maps. Technology is used by millions of people around the world to create everything from light-weight web apps to mission-critical information systems.

Ultimately, by providing a geographic view of a situation, we’re able to help people make better decisions.

Roles Benefit

You will:

• Learn and grow together with a fast-growing multi-national company
  led by experienced management. You will have the benefit of learning
  together with colleagues and business associates from offices around
  the world.
• Learn how spatial analysis can solve user’s challenges with geospatial
  insights and produce better decisions.
• Be recognised as a trusted professional in helping organisations to
  adopt one of the fastest growing technology trends in Malaysia and the
  region.

Job Description

Driving Sales Results:

• We are looking for Enterprise Account Managers (EAM) to oversee business growth within a portfolio of named enterprise customers. You will collaborate with solution consultants and marketing experts to develop new business from existing customers and concurrently seek new sales opportunities.
  • You will plan and execute accounts business plans to support
    relationships and business growth for the named enterprise
    accounts.
  • You will understand customers’ challenges and provide GIS-based
    solution propositions to help customers meet their business goals,
    and position GIS-based solutions as the core of your customer’s
    business operations.

Build Customers Relationships:

• One of your key responsibilities will be to create long-term and sustainable trusted advisor relationships with our customers.
• You will develop and maintain excellent customer satisfaction, trust, and loyalty.
• You will make the company and yourself the trusted advisors for your customer’s mission-critical operations.

Requirement

• 5 to 8 years proven track record in enterprise solution sales.
• Positive attitude, proactive, aggressive, and able to work independently.
• Must be able to plan, generate, qualify, and close business opportunities.
• Good at building and gaining customer engagement and trust.
• Familiar with enterprise account sales process/cycle. Experience in public sector or GLC sales is an added advantage.
• Excellent communication skills, both written and oral in English and Bahasa Malaysia. Presentation skills are essential for this role

Others:

• You will work 5 days per week (Monday to Friday).
• Commission - Quarterly paid!
• Yearly appraisal/increment based on performance.
• Attractive Flexi Benefits (eg. Dental, Optical, Health Screening & Telecommunication accessories)
• Mobile Allowance.
• Near to LRT Subang Jaya station.

Location : Based in Shah Alam