Enterprise Delivery Lead (Insurance)

Job Responsibilities

• Directing Project Managers, Business Analysts, and stakeholders to establish objectives, define the scope, determine deliverables, and set success criteria.
• Strategizing program execution to align with the organization’s goals.
• Working with Project Managers to build teams, allocate tasks, and create timelines.
• Handling resource allocation issues, managing project interdependencies, controlling costs, and mitigating risks.
• Maintaining regular communication with stakeholders to manage expectations and provide feedback.
• Giving stakeholders periodic updates on program status.
• Engaging in or leading steering committee meetings as needed.
• Tracking expenditures to ensure the program remains within budget.
• Ensuring all activities adhere to organizational policies and procedures.
• Performing post-implementation reviews to identify areas for improvement.
• Mentoring team members to enhance their performance and productivity, improve their skills, and create succession and development plans.
• Cultivating an ethical work environment to meet legal and compliance standards while encouraging professionalism among stakeholders.
• Creating a formal support structure before closing projects.
• Conducting post-implementation reviews to capture and share lessons learned.

Job Requirements

• Bachelor's or advanced degree in Computer Science, Information Technology, or a related field.
• Professional project management certification preferred; PMP or Scrum Master certification is an advantage.
• At least 12 years of experience in insurance, technology, finance, or consulting, with over 8 years in project/program management roles.
• Strong knowledge of insurance business and management principles.
• Proven track record in managing multiple projects and senior stakeholders.
• Exceptional interpersonal and leadership skills; able to motivate and engage teams.
• Skilled in organizing and prioritizing tasks to meet deadlines; adaptable to dynamic environments.
• Strong strategic thinking, analytical, and problem-solving abilities.
• Excellent communication skills across all stakeholder levels.
• Capable of working independently and as part of a team.
• Committed to continuous improvement, innovation, and supporting change initiatives within the organization.