Enterprise Service Engineer

Certifications: Any Certification related to Telecom shall be an added advantage. Technical and/or functional skills: GSM & CDMA Knowledge, Telecom Service Network, Service Application characteristics, Implementation & integration of processes. People Management, Interpersonal skills, Customer Relationship Management Leadership skills: People Management, Leader attributes Negotiation and argumentation skills Capable of formulating strategies and concepts. Language skills: Proficiency in Written & Spoken English & Malay Experience in process improvement methodologies (Lean, Six Sigma preferred). Excellent problem-solving and analytical skills. Ability to lead operational teams and coordinate multiple stakeholders. Strong communication and reporting skills. Familiarity with operational tools and dashboards