EOR Operations Executive (Payroll, Billing & HR)

• Process monthly payroll for all EOR employees
  
• Calculate and submit EPF, SOCSO, EIS, and PCB
  
• Generate payslips and payroll reports
  
• Handle salary adjustments, overtime, allowances, and reimbursements
  
• Ensure timely salary disbursement
  
• Prepare payroll data for audits and inspections
  
  

• Prepare monthly client invoices
  
• Provide cost breakdown per headcount
  
• Track payments and follow up on outstanding balances
  
• Support cash flow and payroll funding planning
  
• Maintain billing records and reports
  
  

• Issue employment contracts and offer letters
  
• Collect NRIC/passport, bank details, and tax info
  
• Register employees for EPF, SOCSO, and EIS
  
• Coordinate onboarding schedules
  
• Maintain employee files and HR records
  

• Manage leave, attendance, and HR documentation
  
• Process contract amendments and renewals
  
• Support insurance and benefits enrollment
  
• Maintain employee records in compliance with PDPA
  

• Respond to HR and payroll queries
  
• Support disciplinary actions
  
• Assist in grievance handling
  
• Coordinate resignations and terminations
  
• Ensure proper exit procedures and documentation
  

• Liaise with clients on onboarding, headcount changes, and HR matters
  
• Clarify scope of responsibilities between client and EOR
  
• Support operational queries from clients
  
• Escalate complex issues to management
  
  

• Ensure compliance with the Malaysian Employment Act
  
• Maintain HR and payroll SOPs
  
• Support audits and regulatory inspections
  
• Flag compliance or risk issues to management
  
  

Requirements

• Diploma / Degree in HR, Accounting, Finance, or Business
  
• 2–4 years experience in payroll and/or HR operations
  
• Strong knowledge of EPF, SOCSO, EIS, PCB, and Employment Act
  
• Experience using payroll systems (e.g. SQL, Talenox, AutoCount, etc.)
  
• Good Excel and documentation skills
  
• Strong attention to detail
  
• Confident communication with employees and clients