We are desiring to recruit a versatile E-STORE SPECIALIST to join our cohesive team at Succeo Retail in Petaling Jaya, Selangor.
Growing your career as a Full time E-STORE SPECIALIST is a great opportunity to develop competitive skills.
If you are strong in persuasion, teamwork and have the right initiative for the job, then apply for the position of E-STORE SPECIALIST at Succeo Retail today!
Job Descriptions:
To manage the B2C E-commerce operations for ROYCE’ in order to maximise commercial performance whilst providing the best customer experience at all stages of the customer journey. Responsible for ALL sales support activities to cater for development of ROYCE’ business, namely Open-to-Buy planning, sales analysis, merchandising mix as well as promotions.
Sales & Orders
- Develop e-commerce sales strategies to meet revenue and growth targets
- Process daily sales orders
- Handle day-to-day activity and operations
- Liaise with warehouse on delivery arrangements for confirmed orders
- Create invoice for e-store for stock management
Website Management
- Administering web merchandising to accomplish the company target
- Inspect landing pages, product information, checkout options, and all other pertinent website-related systems to ensure the visual appeal, accuracy, and ease of use
- Improve user experience (UX), user interface (UI) and develop brand loyalty
- Monitor website traffic and customer reviews to gauge responses to site updates
- Execute ad campaigns on search engines and other websites and research and implement the latest digital marketing strategies using social media
- Execute SEO to increase the online presence of our website
Handle Customers Enquiries and Complaints
- Social Media: Facebook & Instagram
- WhatsApp: Phone & Messaging
- ROYCE’ email
Job Requirements:
- Degree in Information Technology, Digital Marketing, Marketing or a relevant Business subject
- Demonstrable experience as an E-Commerce Specialist
- Understanding and experience in, UX, UI, Adobe Photoshop, InDesign and Google Analytics
- High experience with proven track record of handling e-commerce platforms such as Shopify, Shopee and Lazada
- Knowledge of digital marketing channels such as, PPC, SEO, SEM, Social Media Display (e.g.; Meta & TikTok) and affiliate marketing channels.
- Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools.
- Required language(s): English, Bahasa Malaysia
- Superb data analysis and report writing abilities.
Benefits of working as a E-STORE SPECIALIST in Petaling Jaya, Selangor:
● Excellent Benefits Package
● Advancement opportunities
● Competitive salary
Salary :
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