ETMY004 C(A40) Supply Chain Logistic ad Fulfillment Specialist - Kuala Lumpur

ETMY004 C(A40) Supply Chain Logistic ad Fulfillment Specialist - Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings ETMY004 C(A40) Supply Chain Logistic ad Fulfillment Specialist - Kuala Lumpur

About the job ETMY004 C(A40) Supply Chain Logistic ad Fulfillment Specialist - Kuala Lumpur

Job ID: ETMY004
Job Position: Supply Chain Logistic ad Fulfillment Specialist
Industry: E-commerce
Salary Package: RM4,000 - RM5,000
Working Location: Kuala Lumpur, Malaysia
Working Days: 5
Working Hour: 9am-6pm
Benefits: AL 10 days, MC 14 days, GE medical insurance, Team Building, Birthday benefit, Monthly OKR incentive Job Scope:
Logistics & Fulfillment Operations
-Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily e-commerce fulfillment operations handling
-Oversee 3PL WHs on daily operational performances ensure the activities being completed on-time on target,
-Work cross functional teams aligning the business needs for operational planning with cost effectiveness,
-Monitor platform wise order creation, administration and shipping status,
ensuring all orders are fulfilled according to the time frame,
-In charge fulfillment related troubleshooting to ensure the operations running smoothly,
-Manage logistics operations for cross border transportation, local delivery, and customs clearances,
-Manage overall inventory related activities (stock-take, stock adjustments,
disposal, etc.) for inventory accuracy,
-Assist customer service team on post sales operations (return refund, 3PL last mile claim, etc.) to shorten the lead-time on case closures,
-Keep track of KPI performance and identify KPI deviations for corrective actions,
-Responsible for overall performance evaluations for platform enabler partner programs Operational Excellence & Project Management
-Lead weekly operational reporting for local & regional business reviews,
-Assist monthly business review with all 3PL service providers,
-Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality,
-Ensure all associated cost items are managed within approved budget,
-Manage monthly billing reporting to ensure the invoices being processed on-time with 100% accuracy,
-Manage team for project executions and implementations (e.g. new business launch, stock migration, process roll-out, etc.)
-Assist on identifying potential 3PL partners (warehousing, last mile service providers.) for Supply Chain Optimization team for RFP process from vendor selection, rates negotiation, final evaluation up to implementations.
-Perform other job-related functions when required. Requirements:
-Graduate from Malaysia Top 10 University or QS Top 200
-Cannot graduate more than 4 years
-Strong in analytical and problem-solving,
-Knowledge of OMS and WMS,
-Results driven and self-motivated with the tenacity to perform in a fast-paced environment.
-High moral standards and personal qualities of integrity, credibility, commitment to the business,
-Excellent communication skills both in English and Mandarin,
-Based in residential country, able to travel around the regions (SEA & CN)#J-18808-Ljbffr