Executive Billing Support (English, Mandarin & Cantonese Language Support)

Responsibilities of the Role:

The billing executive should have a keen eye for detail. Also be comfortable working with little supervision to meet tight deadlines. The goal will be to monitor accounts receivable and ensure we bill our customers correctly, among others.

• Issue and distribute invoices.
• Build and process quotations.
• Process new contracts and sales
• Collaborate with other departments/teams to ensure billing accuracy.
• Address customer complaints and questions
• Keep track of accounts receivable and transactions
• Assist with customer account reconciliations.
• Prepare and present analytical reports.
• Support monthly and quarterly audits and clean ups.
• Resolve any issues or mistakes.
• Propose potential sales opportunity and upsell to customers.
• Procurement of spare parts and logistics.
• Speak to customers with clarity and ensure that the information regarding their service is communicated with clarity.
• Any additional task assigned by management.

Requirements for the Role:

• Proven experience as a billing executive or similar accounting role.
• Good knowledge of electronic billing procedures.
• Proficient in MS Office (especially Excel).
• IT knowledge (Hardware/Software) is an added advantage.
• Excellent communication skills in English, Mandarin Cantonese (to read, write and speak).
• Organizational and time-management skills.
• Attention to detail.
• Teamwork skills.
• Highly motivated and willing to go the extra mile, customer centric.
• Ability to work independently and meet tight deadlines.
• BSc/BA in accounting or similar field is preferred but not a requirement.
• Proven track record of excellent customer service skills.

The Package:

• Attractive Salary (RM4,000 – RM4,500).
• Housing Allowance (RM500).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.
• Working Location: Menara TA One.