Executive Field Sales (FMCG -Malacca)

Job Summary

Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources


• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories


• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed


• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising


• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies


• Report on the activities and products of the competitors via inputs to the competition reports


• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases


• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers


• Maintain a customer complaints/issues log and follow up on customer issues


• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products


• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers


• Demonstrate basic knowledge in assigned territories/products/services and strong selling skills


• Demonstrate strong communication and negotiation skills


• Demonstrate basic research and analytical skills


• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)


• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline