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• Managing the on-going business and performance management activities.

• Providing data, analysis, assessment, and recommendations to the management in relation to performance management and reporting.

• Tracking and reviewing sales performance from initiation to disbursement/ activation/ installed

• Tracking and reviewing business performance/campaigns/initiatives, highlighting results and material variances and exceptions

• Supporting the Head of Direct Channel in all data related matters including but not limited to data accuracy, relevancy, and confidentiality.

• Compiling and distributing the relevant periodic management/regulatory reporting.

• Supporting the Direct Channel team on any ad hoc request and/or projects.

• Handle file transfer from BMF HQ and ensure all documents are complete and all information is accurate.

• Ensure operations adhere to policies and regulations.

• Undertaking responsibilities of other relevant tasks as assigned from time to time.

• Acts as the liaison person to the relevant stakeholders in relation to all sales performance management and reporting related matters.

• Work closely with Business Compliance, Group Enterprise Banking on compliance related matters

• Attending and updating of the department’s procedural/ operation manual, Regulatory Reports and its compliance.