Facilities Coordinator - Generous Compensation

Job Description : 

Facilities Management & Risk Compliance 

• Escalate all risks and issues to the direct manager 
• Responds to reactive maintenance and service requests in a timely manner 
• Ensure all contractors on site are fully inducted with all risk assessments Cushman & Wakefield and Building Management compliance requirements in place prior to commencement of work onsite. 
• Check and review site contractor’s work to ensure compliance with contract or purchase order and confirm completion of work to the agreed service standard 
• Follow all processes and playbooks with regards to all the services delivered by this role 
• Conduct property inspections and audits involving the review of property operations to ensure cost effectiveness is maximised. 
• Review and update compliance databases to ensure statutory and regulatory compliance and conduct Contractor audits to SLA and Risk Management standards. 

Site Operations: 

• Where the Site Operations Lead is located at another site, ensure the site operations scope of work is being delivered as per the contract and agreed service delivery standards. 
• Escalate any issues to the direct manager and the Site Operations Lead for resolution 
• Work with the Site Operations Lead to provide auditing and observations to support the remote team to develop client solutions. 

Financial Management 

• In conjunction with the Site Operations Leads and other Facilities team members, develop the budget and cost to budget forecast for your site to deliver agreed financial performance and glide path savings targets 
• Manage the Facilities supply chain on site vendors to budget and performance 
• Provide advice regarding cost and benchmarking, in particular of FM assets and services 

Client Relationship & Service Delivery 

• Ensure stakeholders are fully informed and consulted with a customer first mindset 
• Ensure that a world class customer service experience is delivered regardless of interaction type e.g. Face to face or virtual/remote resource depending on client requirement 

Engineering and Asset Management

• Ensure the delivery of scheduled routine tasks and preventative maintenance activities
• Support the Asset Lifecycle plan annually or as required
• Provide input into the Asset & Lifecycle Management plan regarding scheduled routine tasks and preventative maintenance activities to ensure equipment and routine services at your site are delivered in line with compliance obligations and client site requirements

Supply Chain & Vendor Management 

• Follow all procure to pay processes and protocols in line with global standards and DOA 
• Ensure compliance with all statutory and regulatory requirements, including pre start risk assessments 
• Monitor and manage the service delivery of vendors on your site 
• Provide feedback via appropriate channels / mechanisms on vendor performance and value for money 
• Support the procurement activity to deliver efficient and cost-effective service partners. 
• Day to day operational management and coordination of vendor partner base to deliver maintenance works within site / client guidelines including the scheduling of site works for critical / remote sites 

Environmental Sustainability 

• Provides input and seeks support from the sustainability team to deliver opportunities to implement sustainable practices and build case studies 

Requirements : 

• A degree or diploma in a related area
• Preferred relevant experience in Facilities Management operations in corporate office environments
• Competent communication and interpersonal skills
• Preferred some experience in stakeholder/contractor management
• A client focus and customer experience mindset essential

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.