Field Service Engineer

Salary upto : RM7500 (based on Experience)
Location : Petaling Jaya
Industry : Poultry

JOB SUMMARY :

• Installation and commissioning of all types of equipment
• On-site emergency service, troubleshooting and repair equipment.
• Scheduling and execution of planned maintenance equipment.
• Training of the customers operation staff in operating the equipment.
• Training of the customers technical staff in maintenance and repair.
  Ensuring documentation (reports and as-built) of executed installations and service work.
• Supervision of 3rd party installation crews as per agreement (depending on project scope).
• Occasionally prepare equipment for- and participate in trade shows and exhibitions representing company
• Assist with sales colleagues with technical details or practical arrangements as per agreement.
• Continues training and improve knowledge of the equipment within company

RESPONSIBILITIES:

• To execute the above listed tasks to the highest possible extent, ensuring high quality and customer satisfaction.
• Comply with company strategies and company policies.
• Ensure that costs for travel, accommodation etc. are kept reasonable and according to company guidelines.
• Ensure continuous communication with, and feedback to management regarding all relevant commercial and technical issues in the region.

QUALIFICATIONS:

• Minimum Diploma in Electronic Engineering, Mechatronics, Mechanical Engineering, or equivalent & above.
• At least 5 years of hands-on experience as service engineer.
• Competency in interpreting mechanical drawings and electrical schematic diagram.
• Good and persistent trouble-shooting skills.
• Customer oriented mindset & attitude.
• English language in verbal and writing.
• Ability to travel both domestically, in the region and globally.
• Flexibility in long working hours and working environment.