Bilangan Pemohon
:000+
Field Service Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. Your role and responsibilities Performing medium to high complex service tasks like installation, commissioning, maintenance, upgrades and retrofits, repair independently, identifying technical problems and making analysis through remote or on-site activity in different service categories (installation and commissioning, maintenance, extensions, replacements, upgrades and retrofit, end of life service etc.) Ensuring customer satisfaction by executing service work according to customer order and expectation. Creating and maintaining a good relationship with customers and understanding their needs. Identifying new sales opportunities and taking influence in convincing the client for the complete service portfolio Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities Preparing all documents and reporting to be signed by the customer representative. Reporting work done in a timely manner and follow up when needed Identifying potential equipment failures and proactive corrective actions. Troubleshooting complex equipment failure and making recommendations to avoid repeating the problem in the future Identifying suggestions for product, quality and customer service improvement and discusses them with management for changes Ensuring that HSE practices are of high standard. Working to eliminate unsafe practices and incidents. Consistently applies functional processes considering links to other teams Qualifications for the role
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Petaling Jaya, Daerah Petaling; Selangor
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