We are eager to add an experienced Field Support Engineer to join our energetic team at UltioTech Sdn. Bhd. in Kuala Lumpur International Airport, Selangor.
Growing your career as a Full time Field Support Engineer is a promising opportunity to develop fundamental skills.
If you are strong in planning, creativity and have the right passion for the job, then apply for the position of Field Support Engineer at UltioTech Sdn. Bhd. today!
Job Description:
- Install and configure hardware and software
- Respond to tickets in accordance with SLA guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
Job Requirement:
- IT diploma/degree or related with 2 years experience.
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Ability and willingness to work overtime when needed
- Ability and willingness to work in a high-pressure environment
Benefits of working as a Field Support Engineer in Kuala Lumpur International Airport, Selangor:
● Career Growth Potential
● Professional Development Opportunities
● Advantageous package