FinCrime Reporting Specialist - Fraud

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer.

As a FinCrime Reporting Specialist at Wise, your primary contribution will be to ensure our suspicious activity reporting consistently meets stringent regulatory obligations and expectations. This critical function directly supports the company's mission to combat financial crime and protect our customers. Your primary responsibility will be to review and report suspicious activity escalations raised by internal teams, ensuring compliance with regulatory requirements and internal policies. You will assess these escalations and file reports in accordance with regional or licence specific reporting obligations. This role offers a unique opportunity to deepen your expertise in financial crime investigations, typologies and suspicious activity reporting, and allows you to contribute to a rapidly growing global company to make a tangible impact on protecting our users and the integrity of our platform.

Job Responsibilities

• Analyze transaction and customer information to identify risks, trends, and suspicious activity reporting obligations.
• Report escalated cases externally within internal and external SLAs, ensuring the highest quality standards.
• Consolidate complex data sets into clear, concise, and actionable reports suitable for regulatory submission, meeting all content and formatting standards.
• Assess and discount escalations where no financial crime risk has been identified.
• Maintain accurate documentation for all “report” and “no-report” filings and decisions, and regulatory filings, ensuring a comprehensive and clear audit trail that can withstand internal and external scrutiny.
• Upon need liaise with FIUs and law enforcement agencies.
• Escalate incidents and vulnerable customer cases in a timely manner.
• Develop and maintain productive and professional working relationships with colleagues, contributing to a positive and collaborative team environment.
• Act as a mentor for new employees, providing guidance and technical support.
• Escalate critical incidents, high-risk customers, significant control weaknesses, or material breaches in a timely and precise manner, following established protocols.
• Have a good understanding of different customer types, country risks, and typologies across multiple regions.
• Communicate clearly, professionally, and empathetically with customers via approved channels to obtain further details or clarifications necessary for reviews, while upholding customer experience standards.
• Provide timely input on bugs, process improvements and contribute to backlog management exercises or other team initiatives as required.
• Perform additional tasks related to the position as assigned by your lead.
• Participate in meetings, training, and internal events.
• Complete all company-assigned mandatory, refresher or ad hoc trainings on time and with diligence.

Requirements

• Excellent verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus.
• 2+ years of experience in operations, compliance, or a related field, preferably with exposure to financial crime or AML processes.
• Demonstrated ability to meticulously analyze transaction data and customer information, identifying patterns and anomalies with a high degree of accuracy.
• Demonstrate inquisitive mindset and meticulous attention to detail. Excellent communication and documentation skills.
• Able to express views confidently.
• A strong ethical compass and commitment to upholding Wise's values and regulatory obligations.
• Proficiency in using standard office software; aptitude to quickly learn and effectively utilize AML/compliance-related systems and internal tooling (training provided).
• Excellent documentation skills, with the ability to present complex information clearly, concisely, and accurately for both internal and external use, ensuring all decisions are thoroughly supported.
• Ability to work independently and make decisions within well-defined procedures.
• Ability to effectively adapt to procedural changes in a fast paced environment.
• Strong organizational skills with the ability to multitask, prioritize effectively, and manage time efficiently in challenging situations.
• Willingness to work flexible hours, including shifts, weekends, and public holidays as needed.
• Proactive attitude with a willingness to learn and develop in the financial crime domain.
• Ability to work autonomously within established procedures and practices. Ability to work autonomously, proactively identifying and addressing tasks independently by applying learned procedures and best practices. This role requires taking initiative and effectively resolving issues within established frameworks.

Nice to have:

• Bachelor’s degree in Finance, Business Administration, Law, Criminal Justice, or a related field.
• Relevant certifications such as CAMS, CFCS, or equivalent.
• Experience working in a global financial institution or fintech company.
• Knowledge of SQL or other data analysis tools.

If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you! Please submit your resume and cover letter in English as soon as possible. In your cover letter, please answer why you want to join Wise's Law Enforcement team. Please note that applications without a cover letter will not be considered.

Note: Applications without a cover letter will not be considered.

Although we do not have the deadline for applications, we will start reviewing and interviewing candidates from day 1 so we would recommend applying rather sooner than later - otherwise, someone else might grab your dream job!

Hiring Process

1. Application Review: We’ll evaluate your experience and skills.
2. Homework: (3 calendar days to complete)
3. Final Interview: Meet with one of our Team Leads for an in-depth discussion

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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