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Job Description - Food & Beverage Departmental Trainer (HOT0AEUG)
Job Description
Food & Beverage Departmental Trainer (
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Departmental Trainer is responsible t o train designated trainers and team members in the Food & Beverage Outlets on any related on-the-job, off-the-job training, maintaining SOPs, and providing comprehensive training by following Hilton Brand standards.
What will I be doing?
As the Food & Beverage Departmental Trainer, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
A Food & Beverage Departmental Trainer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Proven experience in training and development, specifically within the Food & Beverage industry. In-depth knowledge of hospitality service standards and operational procedures. Excellent communication, presentation, and interpersonal skills. Adaptability to diverse learning styles and a commitment to continuous learning.
• Adaptability in maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
• Drive results by setting high standards of performance for self and / or others, assuming responsibility for work objectives, initiating, focusing, and monitoring the efforts of self and / or others towards the accomplishment of goals, proactively taking action and going beyond what is required.
• Build and contribute to the team by leading and participating as a member of the team, moving towards the completion of common goals while fostering cohesion and collaboration among team members.
• Interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Develop and sustain relationships based on an understanding of customer needs and acting consistently.
• Understand and utilize professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function specific work challenges.
• Able to read and understand work related documents.
• Able to communicate effectively in writing as appropriate for the needs of the audience.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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