Food Court Supervisor (The Exchange TRX)

Lendlease is a real estate company with three deep capabilities – Investments, Development and Construction – which function individually to serve customers and markets but can easily function as one. We draw on this expertise to realise opportunities that create real value and returns for our partners and customers, as well as the communities who experience the places we shape.

Our investors and capital partners trust us as an active investment manager with an international remit. Through our development pipeline we create targeted, mixed-use projects in high-value markets, defined by large-scale urban renewal and long-term financial returns. Our construction capability continues our long-standing legacy as Australia’s most trusted construction partner. True collaboration and total certainty are foundations of every project we design and build.

For over 65 years, we continue to build the partnerships that lead to great investments and great places.

The Exchange TRX is a world-class experiential lifestyle destination that sits at the heart of Tun Razak Exchange, Kuala Lumpur's international financial district. With over 400 of the world's leading retailers, The Exchange TRX blends an immersive retail journey together with the beauty of nature through the 10-acre TRX City Park.

About the role

Food Court Supervisor (The Exchange TRX)

The Food Court Supervisor plays a key role in ensuring smooth and efficient food court operations. You will focus on maintaining high standards of food safety, service quality, and hygiene, while also managing customer feedback and building strong relationships with tenants.

Your role includes but not limited to:

• Establish and maintain positive, productive relationships with food court tenants and vendors.

• Address tenant concerns promptly and facilitate effective communication between tenants and management.

• Ensure full compliance with health and safety regulations, including proper food handling guidelines.

• Conduct regular inspections of kitchen and dining areas to uphold cleanliness and safety standards in accordance with HACCP and GMP best practices.

• Promote excellent customer service by actively engaging with customers and addressing feedback or concerns.

• Manage and resolve customer complaints in a timely and satisfactory manner.

• Collaborate with the marketing team to plan and execute promotions, events, and marketing strategies that drive customer traffic.

• Maintain a visually appealing, clean, and inviting food court environment.

• Perform other food safety–related tasks, including conducting inspections at other F&B establishments within the shopping center

About you

• Minimum of 3 years of experience in a similar capacity is required for this role.

• Strong understanding of HACCP principles and Food Safety standards is essential.

• Excellent communication skills and a strong customer service orientation.

• Proficient computer skills for documentation, record-keeping, and reporting.

• Able to work in shifts (based on their roster), on weekends and Public Holidays. May require working overtime based on scheduled and emergency call off support shift or any “Just In Case “situations.

About Us

• This is a permanent ole

• You will enjoy 20 days annual leave per annum + 3 days wellbeing leave

• Medical coverage for self and dependent up to RM2500 per annum

• Insurance coverage for self and dependent

• Dental/Optical coverage for self and dependent.

We create award-winning urban precincts, new communities, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities and stadiums around the world.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success.

If you feel this position is suited to your skills, experience, and career aspirations, please apply on the link.

To find out more about us and to explore all other opportunities visit www.lendlease.com/careers

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.