We are eager to add a brilliant Front Office Manager to join our incredible team at Mardhiyyah Hotel Sdn. Bhd. in Shah Alam, Selangor.
Growing your career as a Full time Front Office Manager is a terrific opportunity to develop beneficial skills.
If you are strong in strategic planning, critical thinking and have the right vision for the job, then apply for the position of Front Office Manager at Mardhiyyah Hotel Sdn. Bhd. today!
- To be fully in-charge of daily operation Front Office Department & serve as a point of contact between guest and hotel management.
- Patrol all areas within the Front Office Department regularly. Be visible in public areas and ensure that staffs are performing their duties to the required standard& rectify deficiencies.
- Respond to guest requests and complaints in a courteous manner and ensure that complaints are attended in 10 minutes and logged in the log book.
- Check V.I.P. allocation and ensure all arrivals are prepared and rooms are clean. Meet and greet all V.I.P.s as well as escorting the V.I.P.s to their room.
- To monitor the operations of reception, telephone operator, concierge, customer service and reservation section on daily basis activities.
Benefits of working as a Front Office Manager in Shah Alam, Selangor:
● Learning opportunities
● Company offers career progression opportunities
● Generous Compensation