General Manager, Air Freight, KUL

Job Req Number:  116064
Time Type: Full Time

Key Task

Strategy & Growth 

• Define and execute central Malaysia airfreight strategy aligned with regional direction 


• Drive growth in key identified sectors/industry 


• Develop lane, gateway, consolidation and capacity strategies (KLIA, Penang, Singapore, regional hubs)

P&L & Financial Performance 

• Full ownership of airfreight P&L for central Malaysia 


• Deliver revenue, GP, EBIT, GP/kg and cost-to-serve targets 


• Ensure pricing discipline, yield improvement, and cost control

Operations & Service Excellence 

• Oversee air export, air import, freight planning, and gateway operations 


• Ensure SOP compliance, uplift reliability, and on-time performance 


• Manage peak season planning, ad-hoc capacity, and charter solutions

Airline & Vendor Management 

• Lead airline relationship management at branch level 


• Support airline procurement, allotments, block space, and charters 


• Manage trucking, warehouse, and GHA vendor performance

Commercial & Key Accounts 

• Work in partnership with Sales and Key Account teams on RFQs and strategic accounts 


• Provide senior engagement for key customers and escalations 


• Drive cross-border collaboration with regional teams

People & Leadership 

• Lead and develop the central Malaysia airfreight leadership team 


• Build a strong performance culture with clear KPIs and accountability 


• Drive talent development, engagement, and succession planning

Systems & Transformation 

• Drive effective use of airfreight systems (e.g. CargoWise / TANGO or equivalent) 


• Lead process improvements, automation, and change initiatives 


• Ensure data accuracy, reporting quality, and compliance 

Qualifications & Experience 

• Bachelor’s degree in Logistics, Supply Chain, Business or related field 


• More than 10 years of airfreight experience, with senior leadership exposure 


• Proven P&L ownership in freight forwarding or logistics 


• Strong airline procurement and capacity management expertise 


• Excellent commercial, leadership, and stakeholder management skills 


• Malaysia market experience required; regional exposure preferred 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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