GTA Business Operations Analyst

Own Lam's Eightfold module for Global Talent Acquisition and Career Development. Provide administrative support to include but not limited to data entry, updating roles, collecting feedback and role skills. Research emerging market skills. Manipulate, analyze, and present Eightfold and SAP data insights clearly in graphs/charts/pivot table using Excel. Provide regular status updates and audit reports on Eightfold metrics. Clearly document and map processes (using MS Visio) and system changes. Research and resolve data integrity issues. Drive global standard process with users for compliance and efficiency. Perform user acceptance testing from application to hire systems and identify downstream implications in SAP ATS. Manage and respond to ServiceNow Eightfold tickets and escalations. Champion continuous improvement in metrics, processes, and systems using research tools to benchmark best practices and best-known methods. Create and present training material/videos (Camtasia/Voiceover software) to successfully launch updates to Eightfold processes, programs, and systems. Quickly learn, administer, and train team on new add-on systems that augment the ATS (Eightfold/Magnit). Collaborate with HRIS team to troubleshoot system and resolve issues. Manage small projects/tasks related to Eightfold and SAP ATS reporting, processes, programs, and systems. Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience. Experience in ATS (Sucessfactors) and Eightfold required. 3-5 years of prior Talent Acquisition, Skill Governance or Human Resources experience in a fast-paced environment. Excellent Excel skills (i.e., pivots, graphs, VLOOKUP's and formulas). Effective time management skills with attention to detail is a must. Experience in project management. Strong communication and interpersonal skills required. High level of self-initiative. Demonstrated sense of urgency with an emphasis on delivering results. Ability to adjust to multiple demands, shifting priorities and demonstrated flexibility and resilience. Proficient in Office 365, Word, Excel, PowerPoint, and Outlook.