Head, Forex & Dual Currency Investments Products

Key Responsibilities

Drive Regional P&L and Commercial Growth

• Revenue Leadership: Champion ambitious revenue and volume growth objectives for the FX and DCI product suites across the Malaysia and Singapore markets.

• FX Strategy & Acceleration: Establish FX as a premier revenue generator by capitalizing on market opportunities and expanding the Foreign Currencies book across the PFS, Priority, and Private Banking channels.

• DCI Market Expansion: Accelerate DCI penetration and volume expansion via precision-targeted product positioning, innovative portfolio structuring, and robust cross-selling initiatives.

Strategic Execution & Lifecycle Management

• Campaign Conceptualization: Design, execute, and monitor high-impact marketing and sales campaigns uniquely calibrated for the nuances of Retail, Priority, and Private Banking clientele.

• Rollover Desk Optimization: Enhance the efficiency and strategic deployment of the rollover desk to boost client retention, stimulate reinvestments, and secure recurring DCI revenue streams.

• Tailored Product Structuring: Architect bespoke FX and DCI offerings in close collaboration with Global Markets, ensuring products are precisely aligned with the diverse risk appetites and financial sophistication levels across the spectrum—from standard retail consumers to ultra-high-net-worth (UHNW) individuals.

Stakeholder Synergy & Ecosystem Integration

• Cross-Functional Synergy: Forge strong partnerships with Segment Heads, Relationship Management teams, and Digital Banking leaders to seamlessly integrate FX and DCI solutions into routine client advisory and digital touchpoints.

• Retail Ecosystem Leveraging: Collaborate extensively with the broader PFS organization to harness existing retail banking infrastructure and digital platforms, effectively scaling products for the all segments.

• Global Markets, Treasury & Product Alignment: Work in lockstep with Global Markets, Wealth Product Specialists, and Business Finance to guarantee competitive market pricing, maintain a robust product pipeline, and ensure flawless trade execution.

Key Performance Indicators (KPIs)

• Achievement of total FX and DCI revenue against established regional targets for Malaysia and Singapore.

• Year-over-year growth metrics for the Foreign Currencies book and the active DCI client base.

• Transaction volume and digital penetration rates for FX solutions .

• Optimization of the rollover efficiency rate and overall portfolio retention metrics for DCI products.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.