Head, Governance & Risk (Transformation & Operations)

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Head, Governance & Risk (Transformation & Operations)

Apply locations Kuala Lumpur time type Full time posted on Posted Yesterday job requisition id 24060420

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
The incumbent will be leading the Technology & Operations Governance & Risk function which serves as a centralized unit tasked with offering oversight and support regarding Technology and Operational risk and control across all processes. In this role, the incumbent is expected to collaborate with business process owners and 2nd line team in assessing and mitigating risks, incident, audit and monitoring of compliance related activities. The incumbent is to evaluate the effectiveness of governance, risk management and internal control arrangements and playing a key role in promoting good governance.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Risk assessment: conduct comprehensive risk assessments to identify potential threats and vulnerabilities within the organization’s technology & operations.
• Facilitate and support the review and oversight of Risk Register and Risk & Control Self-Assessment activities by business process owners.
• Compliance monitoring: monitor and track regulatory changes, ensuring remains compliant with all relevant standards, guidelines and industry regulations.
• Detection of potential risks at its earliest point possible.
• Perform regular controls assurance/ testing of key controls mitigating Technology & Operational Risks.
• Support the oversight and challenge of business process owner’s execution of Internal Technology & Operational Risk Events and related Root Cause Analysis.
• Develop/ update procedures or templates, where required to ensure consistency in practice execution of Technology & Operations governance related activities.
• Champion all technology & operational risk policies and guidelines as per Group and local regulatory standards.
• Conduct management / stakeholders update / presentations on Technology & Operations Governance related matters.
• Audit support: collaborate with internal and external audit teams, providing documentation and evidence as needed to demonstrate compliance and adherence to the governance standards.
• Incident response: develop and maintain incident responses plans to effectively address and mitigate breaches or compliance violations.
• Monitor and track existing incidents and audit activities to ensure timely closures and no further escalation.
• Ensure preventive and corrective measures for incidents and audits are implemented or executed accordingly.
• Monitor and tracking of contingent worker/vendor contract renewal.
• Reporting: prepare and distribute regular reports to management and stakeholders summarizing risk assessments, compliance status, recommendations for improvement and regulatory/compliance reporting e.g. CRS/FATCA.
• Training and awareness: Develop and deliver training programs to educate employees on governance, risk and compliance matters, fostering a culture of awareness and accountability.
• Continuous improvement: identify opportunities for enhancing governance processes and recommend improvements to reduce risk exposure and enhance operational efficiency.

JOB SPECIFICATION:

• Experience in Technology & Operational Risk Management or specific Risk domains (1LOD or 2LOD)
• Experience in performing Risk & Control Assessments and/or Controls Testing
• Familiarity with Technology & Operational Risk Management Framework in a banking/ financial services environment
• Experience in performing Audit/Quality Assurance/ oversight activities
• Experience in managing a team
• Experience in the Banking/ Financial Services industry
• Ability to work in a demanding and collaborative environment
• Ability to recommend a pragmatic approach for problem solving

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa. We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people’s wealth, help them grow their assets, and empower them to save for their goals. The business has more than 18 million life customers in Asia and Africa. Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York.

We are proud to be included in the 2023 Bloomberg Gender Equality Index . The index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI .

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

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