Head of Mid-Market (Southern)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

We are looking for a high-performing SME Sales Manager to undertake account management responsibilities and supervise Account Managers. Your duties will involve both managing relationships with clients and guiding account personnel. An effective Sales Manager has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise account managers and relevant stakeholders.

You will help us meet our customer acquisition and revenue growth targets by keeping Maxis competitive and innovative. The goal is to ensure the Maxis’ retention of clientele and facilitate further growth.

What are you accountable for?

• Achieve growth and hit sales targets by successfully managing a team of SME Account Managers
• Objectives setting, coaching and performance monitoring of account managers
• Strong Funnel Management for Account team
• Design and implement a strategic business plan that broadens account coverage and ensure Maxis strong presence
• Understand customer requirements and needs to offer suitable solutions and generate new business
• Build and promote strong, long-lasting customer relationships to gather market insights and build industry intelligence
• Present sales and revenue reports and realistic forecasts to the management team
• Developing your account team through motivation, counseling and product knowledge education

What do you need to have for this role?

• BS/MS degree in business administration or a related field
• Relevant years of work experience in sales, management, and key account management
• People management skills is an advantage
• Self-motivated and self-directed, with excellent interpersonal relationship skills
• Able to analyze data and sales statistics and translate results into execution strategy
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Strong business sense and industry expertise

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.