Healthcare Executive

• To assist the Senior Manager of Healthcare Solutions to provide support for the operations of Digital Healthcare Services for our clients and members, and liaise with the relevant stakeholders including the medical fraternities and the medical providers.
• Attend daily inquiries and complaints from our clients, members and internal stakeholders via all communication channels;
• Communicate, liaise and maintain good relationships with all pharmacy partners;
• Contact and notify members regarding the expiry of their prescriptions;
• Support and guide members regarding eFarma and eConsult matters;
• Assist the doctors and support the members in ensuring for long-term medication prescriptions and acute medications runs smoothly at all time;
• Prepare medication ledgers for daily slots;
• Upload prescriptions and submit claims following the daily
• Coordinate and communicate with respective internal stakeholders to resolve any arising matter regarding the services rendered;
• Implement and execute ad-hoc or any task assigned from time to time regarding Healthcare Solutions services to clients and members by the immediate superiors or the management.

Essential Experience, Skills And Knowledge:

• Candidate must possess at least a Bachelor’s Degree, Professional Certificate in Medical Science/Nursing/Pharmacy or any related field.
• Candidate with technical knowledge of wellness, healthcare services or relevant working experience in Third Party Administration (TPA) Industry will be an added advantage.
• Good command in English & Bahasa Malaysia, both speaking and writing.
• Able to work in fast paced environment, independent, customer focused and proactive working attitude with strong sense of responsibility.
• Must be computer literate with knowledge of office applications such as Word, Excel, etc.
• Flexible and willing to work extra hours as and when required.
• Possess own transport.

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)