Helpdesk Analyst - Japanese Speaking

Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Experience with MAC support is highly preferred. Primary/Secondary School/O Level, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma Excellent English and Japanese, written and verbal communication skills. Basic IT software and hardware troubleshooting knowledge and skills (Mac, Windows and Microsoft Environment) Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders Ability to work independently within a diverse global team Fully remote work in Malaysia Strong business level speaking Japanese language or JLPT N1/N2 level Good to have JLPT N1/N2 certified (Good to have)