HOTEL RECEPTIONIST - Opportunity to Make a Difference

Job Description

• Process all guest check in and check out

• To provide courteous and efficient service and, where is possible to comply and every guest request

• Welcome guest on arrival ,register and issues key's according to departmental standards and procedure

• Update and maintain repeat guest history system

• Handle guest's complains and comments tactfully and efficiently

• Develop and maintain positive working relationship, support team to reach common goals, listen and respond appropriately to the concern of guests

REQUIREMENTS

• Candidate must possess at least SPM/"O" Level, Diploma, any field.

• Required language(s): Bahasa Malaysia, Mandarin, English

• Preferably Non-Executives specializing in Customer Service or equivalent

• Fresh graduate are encourage to apply

• Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking guests

BENEFITS

• EPF, SOCSO

• Free staff meal

• Uniforms

• Medical benefit

• Staff discount on services provided

• Overtime

• Free indoor parking

• Bonus plan

• 2 day off