Position: Human Resources Officer
Reports To: Clinic Director
Job Overview:
The Human Resources Officer will be responsible for developing and implementing HR strategies and initiatives aligned with the clinic’s goals. This role includes overseeing the recruitment process for all three clinic branches, managing employee relations, ensuring compliance with labor laws, and fostering a positive workplace culture. The ideal candidate will have extensive experience in HR management, excellent interpersonal skills, and a strategic mindset.
Key Responsibilities:
Recruitment and Talent Acquisition:
- Develop and implement effective recruitment strategies to attract qualified candidates for various positions across all three branches.
- Create detailed job postings and advertise them on relevant platforms (e.g., job boards, social media, professional networks).
- Conduct initial screenings, in-depth interviews, and coordinate interviews with relevant stakeholders.
Employee Onboarding and Integration:
- Facilitate the onboarding process for new hires, ensuring a smooth transition into the clinic.
- Develop orientation programs to familiarize new employees with clinic policies, procedures, and culture.
- Provide ongoing support to new hires to ensure successful integration.
Performance Management:
- Implement performance management systems to evaluate employee performance.
- Work with department heads to develop performance metrics and conduct regular performance reviews.
- Address performance issues and provide guidance for improvement.
Employee Relations:
- Foster a positive work environment by addressing employee concerns and resolving conflicts.
- Develop and implement employee engagement initiatives to enhance job satisfaction and retention.
- Act as a point of contact for employees regarding HR-related inquiries.
Policy Development and Compliance:
- Develop and update HR policies and procedures in compliance with labor laws and regulations.
- Ensure all HR practices adhere to legal requirements and best practices.
- Conduct regular audits to ensure compliance with policies and regulations.
Training and Development:
- Identify training needs and coordinate professional development programs for employees.
- Implement training initiatives to enhance employee skills and knowledge.
- Monitor and evaluate the effectiveness of training programs.
Compensation and Benefits:
- Manage the clinic’s compensation and benefits programs.
- Conduct salary benchmarking and market analysis to ensure competitive compensation packages.
- Oversee employee benefits administration and address related inquiries.
HR Administration:
- Maintain accurate and organized records of employee information and HR activities for all three branches.
- Prepare and manage employment contracts, offer letters, and other HR documents.
- Oversee HR systems and databases to ensure efficient data management.
Qualifications:
Education:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- HR certification (e.g., SHRM-CP, PHR) is preferred.
Experience:
- Minimum of 2 years of experience in HR management, preferably in healthcare or a related industry.
- Proven experience in recruiting and managing talent acquisition processes.
- Experience in developing and implementing HR policies and procedures.
Skills:
- Strong interpersonal and communication skills.
- Excellent organizational and time management skills.
- Ability to handle confidential information with discretion.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and HR software.
- Strategic thinking and problem-solving abilities.
Key Competencies:
- Leadership: Ability to lead and motivate a team to achieve HR and organizational goals.
- Organizational Skills: Capability to manage multiple HR functions and projects simultaneously.
- Analytical Thinking: Proficiency in analyzing HR data and making informed decisions.
- Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees at all levels.
- Compliance: Understanding of labor laws and regulations to ensure compliance in all HR practices.
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Kuala Lumpur, Federal Territory Of Kuala Lumpur
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