We are on the lookout for an influential Hub Supervisor to join our inspiring team at LAZADA MALAYSIA in Melaka.
Growing your career as a Full time Hub Supervisor is a remarkable opportunity to develop important skills.
If you are strong in negotiation, cooperation and have the right work ethic for the job, then apply for the position of Hub Supervisor at LAZADA MALAYSIA today!
The Hub Supervisor is responsible for planning, decision making, organizing, controlling associated with KPI and SLA distribution of submissions with a view to achieving organizational goals efficiently and effectively with good performance.
DUTIES & RESPONSIBILITIES
- Manage the all daily operations of the hubs through supervision of dispatchers, sorters, leads and all hub staff.
- Oversee the direction of the delivery staff of trucks and motorcycles and work closely with the Fleet Manager to ensure professional delivery and pickup operations.
- Implement and maintain standard operating procedures (SOP) in all hub facilities.
- Manage mother hub recruiting efforts, delivery staff administration and ensure freight visibility in journey update, returns, delivery completion reports and dispatch route sheets for pickups.
- Maintain control of the COD process and oversee delivery staff compliance and accurate reconciliation of cash.
- Ensure load delivery to the satellite hubs happens on time and with precision.
- Lead the troubleshooting efforts from area, solve problems as they occur and ensure service integrity.
Competency:
- Comfortable in interacting with multi levels;
- Strong data analysis skills and knowledge of Microsoft Excel;
- Good at managing cost, operations;
- Excellent written and verbal English and Malay;
- Strong leadership skill;
- Self-started mentality, energetic, driven, proactive and hard working. Can-do mentality. Do not take no for an answer.
Experience:
- At least 3 years of working experience in Delivery/Transportation/Logistics, preferred in B2C logistics, of which at least 1 year working in warehouse. Preferably Team Leader/Supervisors specializing in Logistic/Transportation or equivalent;
Benefits of working as a Hub Supervisor in Melaka:
● Excellent Benefits Package
● Room for Advancement
● Advantageous package