Role Summary

To act as a first point of contact for offshore personnel for designated rig(s). Provide support to the Offshore Installation Manager (OIM) and Rig Manager relating to offshore logistics, personnel movements, and HR Matters. Actively work to improve employment policies, process and practices as well as recommend changes to management. Priority to ensure personnel are mobilized offshore and appropriate certification is in place, without delay.

Responsibilities

Reporting:

• Monthly reporting on offshore workforce ensuring high quality co-ordination of filing/data input
• Monthly reporting of Headcount
• Invoice Verification relating to manpower
• Maintain accurate and up to date personnel files (paper and HRIS)

Employee Relations and Performance Management:

• Support OIM and Rig Manager with new hire, promotions, demotions and transfers
• Provide support to offshore Supervisors, OIM and Rig Manager regarding Disciplinary and Grievance matters.  Attendance at disciplinary hearings ensuring processes are effectively and efficiently managed.

General HR:

• Support offshore personnel with all leave requests (ie. sick leave, compassionate etc) and any other general HR queries
• Accountable for understanding HR policies and procedures whilst communicating them to offshore personnel; initiate BMS updates as necessary
• Coordinate and/or conduct HR induction of new personnel
• Provide HR on-call cover as/when required
• Provide support to the Emergency Response Team as required
• Support with recruitment events as required
• Periodic offshore/shipyard visits

Rig Manning:

• Accountable for the crew rota in liaison with the OIM and Rig Manager, providing timely check-in details and arrange travel as per Company Travel Policy
• Ensure all necessary crew change paperwork is submitted to the client in a timely manner
• Responsible to ensure rig is fully crewed at all times according to Standard Manning
• Liaise with manpower agencies Nationally and Internationally for supply of ad-hoc personnel

Payroll/Benefits Administration:

• Payroll administration for all associated National and International offshore crews
• Benefit Administration for all offshore employees in alignment with C&B practices

Training and Competence Compliance:

• Ensure accurate verification of qualifications/ documentation for new hire and ad-hoc personnel
• Responsible for timely renewal of mandatory certification and offshore medicals for offshore personnel in accordance with training matrix

Other:

• Take personal responsibility for own continued professional development and undertake any training as required
• Perform other duties, complete additional tasks and support ad hoc projects as required including other HR generalist duties as directed by the HR Manager
• Mobilising and demobilising expat/local personnel from worldwide locations applying most cost-effective method of transport at all times
• Effective Management of Visa applications and associated processes as per Regional requirements
• Arrange meet/greet and hotels with local agents as per crew change details
• Participate in and be responsible for the follow up and accomplishment of the internal, QHSE and other external Audits where required

Nature and Scope:

• Communicates internally with Employees, Co-Workers, Supervisor/Manager, Colleagues, Payroll.
• Communicates externally with travel providers, manpower agencies and any other external sources necessary to ensure smooth transportation of offshore personnel
• Provides internal administration services to the Operations Team and HR function ensuring that all necessary arrangements are made relating to crew travel and accommodation.
• Office based role which requires attention to detail and data management working under general supervision and where problems can be difficult but not complex.
• Occasional offshore/shipyard visits may be required in this role.

Qualifications and Experience

• Valid offshore survival and pre-mobilisation certification (ie BOSIET, MIST, CA-EBS, etc.)
• Achieved or working towards CIPD membership or local equivalent
• Experience in Logistics/Crew Management including Visa application processes
• Excellent communication skills: Fluency in written and spoken English required
• Competent using HRIS and MS Office
• Ability to maintain accuracy and attention to detail while working in a complex, challenging environment to tight deadlines
• Demonstrate commitment to Company Management Systems and support initiatives for continuous improvements
• Maintain confidentiality of Company and personnel information
• Highly effective employee engagement both internal & external; drive high performance and lead through example
• Demonstrate a professional attitude at all times while dealing with a wide range of people in all communications (face-to-face, video & calling platforms & e-mails)
• Proficient problem-solving skills; demonstrating ability to evaluate problems from differing viewpoint and recognize potential root cause of problems (ie seamless rotational changes)
• Ability to work in a team, to influence people and generate enthusiasm