Import Export Specialist

About Kerry

About the role

Location:          Johor Bahru    

Reporting to:    Import & Export Manager

The Export Specialist manages export operations and documentation to ensure timely, compliant, and efficient delivery of products to global customers. This role collaborates with cross-functional teams and external stakeholders to support shipment execution, trade compliance, and continuous process improvement

Key responsibilities

• Manage end-to-end export operations, ensuring timely, compliant, and efficient delivery of products to global customers.


• Prepare, review, and maintain export documentation, permits, certifications, and customs declarations in accordance with international trade requirements.


• Coordinate with Customer Care, Regulatory Affairs, Commercial, Finance, freight forwarders, and government agencies to support seamless shipment execution.


• Ensure compliance with export regulations, customer requirements, and shipping documentation standards.


• Support new product exports, customer registrations, sample shipments, and trade compliance activities.


• Manage export payment documentation, including Letters of Credit (LC), Documents Against Payment (DP), and Documents Against Acceptance (DA).


• Drive continuous improvement through process optimization, digitalization, automation, and cost-efficiency initiatives.


• Maintain accurate export records, reporting, and compliance documentation to support operational excellence.

Qualifications and skills

• Bachelor’s Degree/Diploma in Supply Chain, Logistics, International Trade, Business, or a related field.


• 2–3 years of experience in Import/Export Operations, International Trade, Logistics, Customs, or Supply Chain.


• Strong knowledge of import/export processes, trade compliance, customs regulations, and international shipping documentation.


• Proficient in SAP, Microsoft Office, and digital tools; experience with trade management systems, automation, and AI-enabled solutions is an advantage.


• Strong analytical, problem-solving, and stakeholder management skills.


• Excellent communication and collaboration skills with the ability to work across cross-functional and global teams.


• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.


• Continuous improvement mindset with a focus on digitalization, automation, compliance, and operational excellence.